Cookie policy

What are cookies?

Cookies are small data files that devices receive from websites visited and are used to record certain browsing interactions on a website by storing data that can be updated and retrieved. These files are stored on the user’s computer and contain anonymous data harmless to the user’s computer. They are used to remember the user’s preferences, such as the language selected, access data or personalisation of the page.

Cookies can also be used to record anonymous information about how a visitor uses a site. For example, from which website you accessed it or whether you used a banner ad to get there.

Why does the BancSabadell d’Andorra group use cookies?

The BancSabadell d’Andorra group uses cookies that are strictly necessary and essential for you to use our websites and browse freely, use secure areas, personalised options, etc. In addition, the bank and its group of companies use cookies that collect data relating to web usage analysis. These are used to help improve customer service by measuring site usage and performance in order to optimise and personalise the site.

Our sites may also have links to social networks (such as Facebook or Twitter). The BancSabadell d’Andorra group does not control the cookies used by these external websites. For more information about cookies from social networks or other third-party websites, we advise you to review their cookie policies

What do we use different cookies for?

Session cookies Session cookies are cookies that exist as long as the user is browsing the website and are deleted when the user closes the website.
Persistent cookies
These cookies are stored in the user’s device for a longer period of time, making it easier to control their preferences and avoiding the need to configure its parameters each time the website is visited.
First-party cookies These are cookies created by this website and can only be read by this website. On the www.bancsabadell.comwebsite, persistent cookies are installed for the following purposes:

  • Technical: These cookies are used to control the loading of the images that appear on the home page, depending on the parameters set (time, number of times viewed, etc.). They also serve to allow access to certain parts of the website and to locate the user.
  • Personalisation: These cookies are used to remember the size setting selected when displaying web content and to be able to display it that way during the user’s next visits.
  • Analysis: Cookies that make it possible to track the traffic entering the website to compile visitor statistics.
Third-party cookies These are cookies created by third parties that we use for different services (e.g. website analysis or advertising).

The third parties that can configure and access cookies (not exempt from information and consent) from your computer, as well as the purposes for which the information they store is used, are detailed below:

Technical cookies They serve to control traffic and data communication using security features during browsing. They also serve to identify and keep the user’s session, to store video or sound content and to share content with social networks (plug-in). Google







Personalisation cookies These cookies allow the user to set or customise some features of the website’s general options. For example, language selection, preferred volume, regional service settings, browser type or the number of results displayed per page. YouTube


Analytical Cookies Analytics tool that helps websites understand how visitors interact with the website. It can use a set of cookies to collect information and report website usage statistics without personally identifying visitors. Google Analytics



Adobe Analytics

Advertising Cookies Advertising cookies allow the management of advertising space on the website based on specific criteria. For example, frequency of access, edited content, etc. DoubleClick


Flash Cookies We also use Flash cookies to store your preferences, such as volume control, or to show you content based on what you click on our website to personalise your visit. Third-party companies, with whom we collaborate to provide certain features on our website, use Flash cookies to collect and store non-personal data.Flash cookies are different from session or persistent cookies in terms of the amount, type and way of storing data. The cookie management tools provided by your browser will not delete Flash cookies.

Below are details of the cookies used on the Sabadell d’Andorra Inversions, SGOIC, SAU online service website (

Name Provider Purpose Expiration
_ga Google Analytics Analytic cookie. It is used to differentiate between users and sessions. The cookie is created when the javascript library is loaded and there is no previous version of the _ga cookie. The cookie is updated every time you send data to Google Analytics. 2 years
moove_gdpr_popup BSA Investments Manage cookie settings 1 year

How can I change my cookie settings?

Internet Explorer cookie settings
Firefox cookie settings
Google Chrome cookie settings
Safari cookie settings
Flash cookie settings

If you do not want to allow any Flash Player data to be stored, uncheck the boxes “Allow Flash content to store information on your computer” and “Store common Flash components to reduce download times”. If you want to limit the amount of data collected by Flash applications, slide the bar indicator in the global storage configuration panel to the desired position.

These browsers are subject to changes or modifications, so we cannot guarantee that our instructions will work for your browser version. You may also be using a browser that is not included in these links, such as Konqueror, Arora, Flock, etc. To avoid unwanted settings issues, you can access them directly from your browser options, usually in the Privacy section of the Options menu. (Please consult your browser’s help documentation for more information)

Revocation of consent

It is also possible to limit how third-party sites install cookies on your computer to prevent the collection of data and the recording of your browsing activity. To limit the use of third-party cookies, you can go to the configuration website or opt out:

Select the option “Remove all sites” or select the specific website you want to remove and click on “Remove website”.

Please note that if you reject or delete cookies when browsing the bank’s website, we will not be able to maintain your preferences, some features of the pages will not be operational, we will not be able to offer you personalised services and each time you want to browse our website we will have to ask you again for your authorisation to use cookies.

If, nevertheless, you decide to configure your access to the website, you should know that it is possible to delete cookies or prevent this information from being recorded on your computer at any time by modifying the settings parameters of your browser.

Are the data collected in the cookies used on websites other than those of the BancSabadell d’Andorra group?

Some of our cookies are used to generate advertising on third-party networks or to perform analytics, for which we use tools external to the BancSabadell d’Andorra group. The cookies used are for the exclusive use of the bank and its group of companies, none of which use them for commercial purposes.

At the BancSabadell d’Andorra group, we work with reliable suppliers who help us in the management and personalisation of our web pages.

So what does the above information mean?

If you accept our cookies, you allow us to improve the BancSabadell d’Andorra group’s websites in order to offer you seamless access and a more efficient and personalised service.

In addition, you can configure your browser to set only trusted websites or pages you are currently browsing to handle cookies, allowing you to set your preferences.

By providing this policy, the BancSabadell d’Andorra group demonstrates its commitment to current applicable legislation on the use of cookies, and provides you with the information for you to understand what type of cookies we use and why we do so. Our aim is to provide you with transparency regarding the data processed from the browsing done through your device on our website.

This policy is reviewed periodically to ensure that it remains current and may be amended. We encourage you to visit this page regularly, as we will let you know of any updates in this regard.

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